LANCASTER, Pa.–Fair Trade retailer Ten Thousand Villages has promoted Pam Raffensberger to CEO.
Unanimously voted by the board of directors, Raffensberger, who most recently served as interim CEO and standing chief financial officer, has experience in sustainable product sourcing and financial strategy, the company said, and has contributed to the redesign and growth of the brand’s online channel in addition to spearheading successful launches of two new storefront locations this year. Raffensberger will lead the Ten Thousand Villages brick and mortar and online network of more than 80 fair trade retail stores in the US, effective immediately.
“Pam has demonstrated exemplary and effective leadership skills as interim CEO. The board and I are unified in our confidence in Pam’s leadership and delighted and excited that she has taken on this challenge on behalf of our artisans, stores and entire organization,” said Ten Thousand Village Board Chairman Alex Hartzler. “Pam’s strong financial background, together with her ability to engage and connect with people on a sincere and personable level, makes her an ideal person to lead Villages well into the future.”